Your campus platform makes it easy for Study Hall owners to manage members within each Study Hall, giving them complete control over member roles, invitations, and access permissions. This guide will help you teach your Campus members how to effectively manage their Study Hall communities.
Effective member management is crucial for creating thriving Study Halls. The right members with the right permissions create the right culture.
Accessing Member Management for a Study Hall
Guide your members through this workflow to access member management features:
Step 1: Navigate to the Study Hall
Direct members to go to the specific Study Hall they want to manage. They can find it in their Spaces list (which will eventually be branded as “Study Halls” in your Campus).
Step 2: Open the Members Section
Within the Study Hall, have them find “Members” in the top menu and click on it.
Step 3: Review Current Members
The Members section displays a list of all members currently part of the Study Hall. Here’s what they’ll see:
- Complete member list with names and profile pictures
- Each member’s role (Admin, Moderator, or Member)
- Activity status displayed alongside member information
- Quick access buttons for member management actions
Teaching Tip for 45+ Audience: The Members list is like a roster. It shows who’s “in the room” and what permission level they have. Think of Admins as owners, Moderators as co-hosts, and Members as participants.
Adding New Members to a Study Hall
There are two ways to add members to a Study Hall: inviting existing Campus members or inviting people who aren’t yet registered on your Campus.
Method 1: Invite Existing Campus Members
Guide members through this process:
Step 1: Click the Invite Button
To add new members, have them click on the “Invite” button in the Members section.
Step 2: Search for Members
A pop-up will appear, allowing them to search for existing WordPress site members. They can:
- Type a name to search
- Browse through the member list
- Select multiple members at once
Step 3: Assign Roles
Before sending invitations, members should assign a Role to each invitee:
- Member: Standard participation access
- Moderator: Can moderate content and help manage discussions
- Admin: Full control over Study Hall settings and members
Step 4: Send Invitations
Click the invitation button to send invites to selected members.
Teaching Context: For Campus Map Phase 2 (Community Building), encourage Study Hall owners to start with a core group of active members rather than mass-inviting everyone. Quality over quantity builds engagement.
Method 2: Invite People Not Yet on Your Campus
This is powerful for Study Hall owners who want to bring outside connections into their Campus:
Step 1: Access External Invitations
If they want to add someone who isn’t yet a WordPress site user, have them click on the “View Invitation” button.
Step 2: Enter Contact Information
In the invitation form, they’ll provide:
- Email: The invitee’s email address
- Name: The invitee’s full name
Step 3: Send Invitation
Click the “Send Invitation” button. The system will:
- Send an email invitation with Campus registration instructions
- Automatically add them to the Study Hall once they register
- Notify the Study Hall owner when they join
Implementation Example: If a member is running a book club Study Hall and wants to invite their friend from outside the Campus, this feature makes it seamless. The friend receives a welcoming email, registers for the Campus, and is automatically added to the book club Study Hall.
Teaching Tip: Remind members that inviting people from outside your Campus is a growth strategy. Each invited person becomes a new Campus member who might explore other Study Halls and content.
Understanding Study Hall Roles
Help your members understand the three permission levels available in Study Halls:
Member Role
Permissions:
- View all Study Hall content (based on privacy settings)
- Create posts and participate in discussions
- Comment on posts and react to content
- Upload files (if enabled)
- Participate in polls
Cannot:
- Change Study Hall settings
- Manage other members
- Delete others’ content
- Modify privacy settings
Best for: Standard participants, learners, and community contributors
Moderator Role
Permissions:
- Everything Members can do, PLUS:
- Moderate and edit posts from other members
- Delete inappropriate comments or content
- Help manage discussions and keep conversations on track
- Assist with onboarding new members
Cannot:
- Change Study Hall settings (privacy, features, etc.)
- Manage Admin-level permissions
- Delete the Study Hall
Best for: Trusted community members, subject matter experts, co-facilitators, or accountability partners
Teaching Context: Moderators are your “assistant coaches.” In a Campus focused on transformation (Phase 4), Moderators help scale your personal attention by supporting other members.
Admin Role
Permissions:
- Everything Moderators can do, PLUS:
- Full access to Study Hall settings
- Change privacy settings
- Manage all member roles
- Edit or delete the Study Hall
- Configure all features and customizations
Best for: Study Hall creators, co-owners, or highly trusted leadership team members
Teaching Tip for 45+ Audience: Use this analogy: Members are attendees at an event, Moderators are volunteers helping run it, and Admins are the event organizers who control everything.
Assigning and Changing Member Roles
Guide members through the process of updating roles for existing Study Hall members:
Step 1: Locate the Member
In the Members list, find the specific member whose role you want to change.
Step 2: Open Member Options
Click the three-dot menu button next to the member’s name.
Step 3: Select New Role
A pop-up will appear with role options:
- Member
- Moderator
- Admin
Step 4: Confirm Change
Select the desired role, and the change takes effect immediately. The member will see updated permissions right away.
Common Scenario: A Study Hall owner notices one member consistently providing helpful answers and moderating conversations naturally. They promote that member to Moderator to officially recognize and empower their contribution.
Teaching Strategy: Encourage Study Hall owners to promote active, helpful members to Moderator status. This creates leadership opportunities and reduces the owner’s workload.
Removing Members from a Study Hall
Sometimes members need to be removed—whether they violated community guidelines, requested to leave, or are no longer active. Guide Study Hall owners through this process:
Step 1: Locate the Member
Find the member in the Members list that needs to be removed.
Step 2: Open Member Options
Click the three-dot menu button next to the member’s name.
Step 3: Select Remove Member
Choose “Remove Member” from the options menu.
Step 4: Confirm Removal
Confirm the removal action. The member is immediately removed from the Study Hall.
Important Clarification: The removed member will no longer have access to this specific Study Hall, but they will still be a part of the broader Campus. They can still access other public Study Halls and their Campus account remains active.
Teaching Tip: Emphasize that removing someone from a Study Hall is NOT the same as banning them from the entire Campus. It’s Study Hall-specific. Think of it like removing someone from a specific Facebook Group—they’re still on Facebook.
Member Management Best Practices
Help your Study Hall owners implement these proven strategies:
1. Start with Clear Role Definitions
Before inviting anyone, have Study Hall owners document:
- What Admins are responsible for
- What Moderators are empowered to do
- What behavior expectations exist for all Members
This prevents confusion and role conflicts later.
2. Promote from Within
The best Moderators are often promoted from engaged Members. Encourage Study Hall owners to:
- Watch for helpful, active members
- Offer Moderator roles as recognition
- Provide clear expectations when promoting someone
3. Use External Invitations Strategically
Inviting people from outside your Campus is a growth lever. Teach Study Hall owners to:
- Invite people they know will actively participate
- Provide context in follow-up emails about what to expect
- Welcome new Campus members personally when they join
4. Regular Member List Audits
For private or paid Study Halls, encourage owners to:
- Review the member list monthly
- Remove inactive or non-participating members
- Reach out to members who haven’t engaged recently
5. Create an Onboarding Process
Help Study Hall owners develop a simple welcome process:
- Send a welcome post to new members
- Explain Study Hall norms and expectations
- Encourage new members to introduce themselves
Member Management and Campus Transformation
Effective member management directly impacts your Campus transformation outcomes:
Phase 2 (Community Building):
- Strategic invitations bring the right people together
- Clear roles create psychological safety
- Active moderation encourages participation
Phase 3 (Engagement Ecosystem):
- Promoting engaged members to Moderator creates leadership
- Well-managed Study Halls have higher retention
- Role clarity reduces conflicts that hurt engagement
Phase 4 (Transformation Engine):
- Moderators become peer teachers and mentors
- Admin/Moderator teams scale your personal impact
- Members see leadership pathways and step up
Teaching Tips for Your 45+ Members
When training Campus members on member management:
- Use Concrete Examples: Don’t just show buttons to click. Walk through real scenarios: “Imagine Sarah keeps answering everyone’s questions. You might promote her to Moderator.”
- Address Fear of Conflict: Many 45+ learners worry about removing members. Emphasize that removing someone from one Study Hall doesn’t hurt them—they’re still Campus members.
- Explain the “Why” Behind Roles: Help them understand that roles aren’t about hierarchy—they’re about clarity and enabling people to contribute effectively.
- Practice in a Safe Environment: Consider creating a “practice Study Hall” where members can experiment with roles and permissions without fear of breaking anything.
- Emphasize Starting Small: New Study Hall owners often want to invite everyone immediately. Teach them to start with 5-10 engaged members and grow from there.
Common Member Management Scenarios
Scenario 1: Handling Inactive Members
Question: “I have 50 members in my Study Hall, but only 10 ever post. Should I remove the inactive ones?”
Answer: Not necessarily. Some members prefer to “lurk” and learn by reading. Only remove members if:
- The Study Hall is paid and they’re no longer paying
- The Study Hall is secret/exclusive and you need to maintain scarcity
- Someone specifically requests to be removed
Scenario 2: When to Promote to Moderator
Question: “How do I know if someone is ready to be a Moderator?”
Answer: Look for members who:
- Consistently participate without being asked
- Help other members voluntarily
- Model the behavior you want in your Study Hall
- Understand and embody your Study Hall’s values
Scenario 3: Managing Co-Ownership
Question: “I’m creating a Study Hall with my business partner. Should we both be Admins?”
Answer: Yes. Co-creators should both have Admin access so either can manage the Study Hall. Just ensure you communicate before making major changes.
Need Help? If you have questions about implementing Study Hall member management in your Personally Branded Campus, contact our support team.