The evening sweep is a scheduled agent run at the end of each day that checks your community for unanswered questions, welcomes members who joined that day, identifies wins worth celebrating publicly, and flags anything unusual so you start the next morning with a clean, healthy community.
Why an Evening Check Matters
Most community activity happens in two windows: morning engagement when members start their day, and evening check-ins when they wind down. If your community goes dark between your morning post and the next morning, members who visit in the evening find silence. Over time, that pattern teaches them the community is not worth checking.
The evening sweep creates a second heartbeat in your community day. It is a light touch — not a flurry of activity, but enough presence to show that the community is alive and being tended to. Think of it like a restaurant manager doing a floor check at the end of dinner service: not intervening in every conversation, but making sure everything is in order before closing.
What the Evening Sweep Checks
The sweep runs through five checks in sequence. First, unanswered questions: any post from the past 12 hours with no replies gets a response from the knowledge base or a flag for the educator. Second, new member welcomes: anyone who joined that day without a welcome post gets one. Third, win recognition: any post where a member shared a result, a breakthrough, or a completed milestone gets a public acknowledgment — a reply celebrating the win and drawing other members’ attention to it. Fourth, event reminder: if there is a live session within the next 48 hours, a reminder post goes to the community feed. Fifth, escalation flags: anything that looks like a member in difficulty, a complaint, or a sensitive situation gets flagged directly to the educator rather than handled by the agent.
In the TrainingSites Campus Ambassador skill, the evening sweep is a distinct scheduled task that runs every evening at a configured time. The output includes both community actions taken and a summary report of what was found — so the educator can review what happened while they were away.
What This Means for Educators
An evening sweep means you start every morning with a community that was already tended to overnight. New members were welcomed. Questions were answered or flagged. Wins were celebrated. Events were promoted. You wake up to a brief summary and a short list of items that need your personal attention — rather than a pile of missed activity that makes you feel perpetually behind.
The Simple Rule
Schedule the evening sweep to run 60-90 minutes before you typically log off for the day. That timing means you can review its output and handle any flagged items in the same sitting — rather than discovering overnight escalations the next morning. The sweep does the scanning; you do the judgment calls. That is the right division of labor.